Import

Warehouse

Import Delivered Returns

Bulk mark returns as delivered — same rules as the scanner

Defaults (optional)

Used when a row leaves Product Condition or Return Reason blank. Same fields as the scanner.

Import Return From POD

Upload a courier Seller Return Delivery Report, Valmo (VL / VLR), or FTPL SURFACE RTO PDF. Only delivered / accepted / intact AWBs are imported. Undelivered and rejected rows are skipped. AWB rows marked Tampered (or similar) are ignored.

Upload Excel

Template columns: AWB or Sub Order Number (required), Product Condition and Return Reason (optional). AWB cells that include Tampered (or similar) are skipped.